Analyzing Data to Identify Improvement Activities
This module investigates methods to link the results of data analysis with departmental or group…
Data Toolbox Overview I (self service tools)
The first of two modules providing an overview of standard software tools. This module looks…
Data Toolbox Overview II (enterprise tools)
The second of two modules providing an overview of standard software tools. This module looks…
A Manager’s Guide to Data Engineering
A department’s data analyses are only as good as the data that they access. Essentially,…
Management Dashboard Design Workshop
This module is designed to compliment the courses in DC-15 Visualizing Performance: Best Practices in…
Identifying Key Performance indicators
A Key Performance Indicator (KPI) is a performance metric that allows organizations to understand the…
Preparing to Publish Open Data
As the focus for openness and transparency grows, the requirement to push more departmental data…